Shipping & Delivery

From our shelf to your cup.

Last updated: October 2026

Where we deliver

We deliver to serviceable PIN codes across India through our courier partners. If we can't deliver to your PIN code, we'll let you know and refund your payment in full.

Dispatch

Orders are packed and dispatched within 1–2 business days (Monday to Saturday, except public holidays) after your payment is confirmed. Orders confirmed on a Sunday or public holiday are dispatched from the next business day.

Delivery time

After dispatch, delivery usually takes 3–5 business days to metro cities and 5–7 business days to the rest of India. Remote areas (North-East states, Jammu & Kashmir, Ladakh, Andaman & Nicobar and Lakshadweep) can take up to 10 business days. These are estimates: courier delays, weather and festival seasons can add a few days.

Shipping charges

Any shipping charge is shown at checkout before you pay. Free-shipping offers, when running, are also applied and shown at checkout.

Tracking

Once your order ships, we share the courier name and tracking number with you on WhatsApp (+91 81307 07344) or by email.

Address and failed delivery

Please check your address, PIN code and phone number before paying. If a parcel comes back to us because the address was incorrect or nobody could be reached after the courier's attempts, we'll contact you; re-shipping may carry a charge.

Damaged or tampered parcels

If the outer packaging looks damaged or tampered with, please take photos before opening it. Report any damaged, wrong or missing items within 48 hours of delivery — see our Cancellation & Refund Policy.

Questions

Message us on WhatsApp (+91 81307 07344) or write to care.risinglotus@gmail.com with your order number.